Is Using ChatGPT Compliant with the EU AI Act?

Drafting an internal email is different from screening job candidates or operating a customer chatbot. The first is usually a low-risk workplace use. Direct interaction with customers may trigger transparency. Using AI for decisions in employment, education, credit, healthcare, or essential services can require a high-risk assessment.

• Article 4: provide an appropriate level of AI literacy to staff who operate or use the system.
• Article 50:verify that the provider's direct-interaction notice is implemented, and address any separate deployer disclosure duties that fit your use.
• Provider instructions: use the system in line with relevant instructions and understand its limitations.
• Human oversight: do not let unreliable output make important decisions without appropriate review.

If ChatGPT powers a website assistant, support bot, or another direct interaction, assess Article 50. A clear, timely notice that the person is interacting with AI is often the central requirement. AI-generated or manipulated public content has separate, more specific transparency rules.

Record the purpose, users, data involved, customer exposure, provider, owner, and review controls in an AI System Register. Keep the staff training record and any customer notice with it. Reassess the entry when the use changes.